Admissions Specialist

Richmond, CA

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Who we are

Across the country, college completion rates are abysmal. Here in California, for instance, just over a quarter of students enrolled at a CSU campus graduate within four years. Of students who do graduate from college, around 4 in 10 end up underemployed in a first job. Traditionally underserved populations — like working students, parent learners, and those who are first in their families to attend college — disproportionately suffer.

We think this status quo is unacceptable. Rivet School is college built for real life — a new type of college experience designed from the ground up. Rivet School students earn an accredited, job-relevant bachelor’s degree in as little as 2-3 years, and for around $10,000, total.

Rivet School is a fast-growing nonprofit currently supporting ~200 students across California, and aiming to grow to 1,000 students by 2025. We’re a tight-knit, supportive, and diverse team of 15. 

Why we need you

With the first chapter of growth behind us, we’re ready to build out an admissions team that will take Rivet School from 200 to 1,000 students over the next four years. As an Admissions Specialist, you’ll work on the front lines of this growth, managing and supporting all aspects of our admissions process alongside the rest of our admissions team. Specifically, we’re looking for a current Fellow or a Rivet School graduate who’s excited to use what they’ve learned from their own Rivet School experience to support the next generation of Riveters.

You’ll work directly with prospective fellows, supporting them as they navigate our application and onboarding process. But you’ll do more than just execute; you’ll also join our Admissions team in thinking critically about how we communicate with applicants, how we manage our admissions process and pipeline, and how we can best set up new fellows for success.

As an Admissions Specialist, you’ll:

  • Serve as a Rivet School brand ambassador, discussing our program with prospective students with empathy and honesty.
  • Conduct initial outreach (via phone, text, and email) to prospective students and field incoming questions and requests for support.
  • Communicate expertly on all things Rivet School — from our financial aid options to our university partners to our onboarding process.
  • Assist our Admissions team in supporting prospective students through their applications — from conducting interviews to reviewing submitted applications.
  • Support students through their onboarding period (a 6-week, free trial period that all students complete before being accepted) by helping them create a financial aid plan. You’ll guide students through the financial planning process and expertly share on the options available (federal student aid, Pay it Forward, payment plan, etc).
  • Work with the Admissions team on strategic projects to better support prospective students.

Who you are

  • You’re a current Rivet School fellow or are a recent Rivet School graduate.
  • You’re a “people person” who draws energy from relationships and working with others. You are exceptional at quickly building rapport with people that you’ve just met. You’re charismatic, but more importantly, you care.
  • You sweat the small stuff and are meticulous about documenting, communicating and organizing your work.
  • You love using technology, and have a knack for using and customizing tech systems.
  • You hustle (in the best sense of the word) and are relentless in pursuing your goals. You love the thrill of a big, meaningful challenge and aren’t easily discouraged.
  • You’re creative, adaptable, and like variety.
  • You’re an excellent writer and a keen communicator. You can readily tailor a message for a variety of audiences.
  • You find the idea of building a new college experience from (just about) scratch thrilling. In particular, you care deeply about supporting students who’ve traditionally been underserved by existing education options.
  • You might have experience in applying for federal financial aid using the FAFSA or helping others do so. We’d be particularly interested in candidates who have worked in an educational institution’s financial aid office or who have helped students complete the FAFSA or navigate financial aid options and resources.

Why you should apply

As the fourth member of our Admissions team, you’ll play a crucial role in taking Rivet School to the next level. Your work will directly impact the organization’s ability to grow and serve thousands of students in the coming years.

You’ll also join a committed, high-performing, thoughtful, and very fun (if we say so ourselves) team. Here’s what a few team members say about working at Rivet School:

I've never worked in a more supportive organization. The team fosters a culture of collaboration and openness that makes me feel comfortable bringing my whole self to work everyday.
It’s hard to imagine a better workplace. Team members are genuine, empathetic, open to feedback, and competent.
Collaborative work is woven into the Rivet School culture. As an introvert who usually prefers to work alone, I find collaborating with my team to be fun, productive, and supportive.
I appreciate our open discussions on race, equity and inclusion and how each of us takes responsibility to use this lens in our work.

Learn more about the Rivet School team on our website here, or on Glassdoor

The nitty gritty

  • Target start date: Monday, April 11th, 2022. We’re looking to fill this role as soon as possible, and will consider applications as they’re submitted.
  • This is a part-time, hourly role (approximately 20 hours/week). Initially, this role will be part-time for six months, though there may be an opportunity to extend (and potentially an opportunity to convert to full-time).
  • Many of our applicants and the students we support work during the day. To accommodate our students’ schedules, we’re looking for a team member to work from afternoon to evening. Ideally, you’ll be comfortable working 2:30 - 6:30 pm up to 4 days per week.
  • Our office is in Richmond, CA, but our students live and work all around the greater Bay Area and throughout the U.S. Our entire team is currently working remotely during the pandemic. Under current local guidelines, our team is fully remote and expects to continue working remotely until working in person is determined to be safe. At that point, ideally, you’ll travel to Richmond 2 days per week to attend team meetings, but outside of that, you’re free to work where you like.
  • We do mandate proof of vaccination against COVID-19 for employment, to be submitted at the time of offer acceptance. 
  • We offer health benefits (medical, dental, and vision) and 17 recognized holidays + 1 floating holiday. Part-time employees accrue 1 hour of PTO per 16 hours worked.
  • At Rivet School, we use a competency-based hiring and leveling framework to ensure equity and fairness in promotions and compensation. The target salary range for this role is $26-28/hour, depending on experience. We invite candidates to learn more about our compensation framework and the range associated with this role during the interview process.

Rivet School works to upend historically entrenched inequities by reimagining the post-secondary school experience, especially for first-generation and non-traditional students. We commit to this mission and value creating a diverse team – especially welcoming candidates to apply who reflect the experiences and identities of the students we serve. We do not absolutely require a bachelor’s degree, but we do view it as an asset. Rivet School also supports staff members without a BA on their pathway to earning a college degree.

As an equal opportunity employer, Rivet School is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

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Why Rivet School

Rivet School isn’t just a great place for students.

Just as we pour our energy into making Rivet School an amazing place for students, we invest just as much in making Rivet School a great place for our team. While we’re serious about our work — and about pushing ourselves to grow — we’re also serious about having fun, showing up for each other, and taking time to pause when we need it.

Here’s what our team members say about working here:

“I’ve never worked in a more supportive organization.”

“It’s hard to imagine a better workplace. Team members are genuine, empathetic, open to feedback, and competent.”
“There’s high-quality work produced across the team. Things are systematized, well-documented, organized, and clear.”

If this environment speaks to you, speak to us! We look forward to getting to know you.